BGFIBank Gabon now allows you to open an account online, without going to a branch. Applicants for this service will have less than ten minutes to open their account on a Smartphone. An innovation that is also part of the fight against Covid-19, by guaranteeing social distancing.
Resolutely committed to the digital transformation of its services and products, BGFIbank Gabon is launching the campaign to open an online account. This service is designed primarily for individuals and professionals, and responds to respect for social distancing in this period of Covid-19.
“As a leading economic player, BGFIBank Gabon regularly drives innovations in the market. These innovations meet a strong objective of our institution, to operate an in-depth digital transformation, an essential process today to capture, satisfy and retain an increasingly demanding clientele who are very sensitive to digital tools that must be practical. , agile and available continuously ”, indicated the general manager of BGFIBank Gabon, Loukoumanou Waidi.
Previously, opening an account was only done in a branch. But with the arrival of this new fully secure online solution, all the procedures will now be done remotely, in order to limit the travel of customers to the branches, considerably reduce account opening times, long waits and various formalities in agency.
From a smartphone, tablet or computer connected to the Internet, the customer creates an account wherever he is. The course is completed in just four main stages: initiation, form, supporting documents and collecting the RIB. The launch of this innovative service responds to a more global ambition of BGFIBank Gabon, to place customers at the heart of its services and offer them an enriched, more digital, more human experience.
“The time factor is precious for our future customers, which is why this platform was developed to ease the usual administrative formalities for opening an account. This proposed new point of contact has also been designed in view of the current context of the health crisis since it will help limit contacts between our clients and our teams in branches.
This is a high added-value tool that complements the global system to fight against the spread of Covid-19 that we put in place from the start of the crisis, ”Loukoumanou Waidi said, ensuring that this new tool has been tested to ensure the security of its users’ personal data.
